FAQs / Live Chat & Calls
Having trouble connecting to cam on mac OS Safari?
Updated 13 Aug 2025
If you are using Safari on macOSX, you may have trouble connecting for webcam chat.
To fix this, we recommend you untick NSURLSession Websocket by going the following menu items below:
1. Safari > Preferences
2. In the 'Advanced' tab, tick the "Show develop menu in menu bar'. Close the popup
3. Next, from the Safari menu bar click Develop > Experimental features and untick 'NSURLSession WebSocket'
When you connect for cam chat, you may find the stream is blank/black. Simply pause the live stream and then click play again.
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