FAQs / Live Chat & Calls
How to connect to Voice Calls through your browser
Updated 13 Aug 2025
Recommend browsers:
- Safari
- Samsung browser
- Chrome
What you need to connect:
- A headset with microphone
- Make sure the media volume is turned up
- Enough Credits on your account
How to connect:
- Plug in your headset/microphone
- Click the Voice Calls button on the creators page
- Click the green call button under the 'Call in browser' option
- Your browser will prompt for access to your microphone. Click Allow.
- When prompted, enter the account & pin number on the keypad
- Wait to be connected
- Important: Once connected, do not navigate away from the page.
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