FAQs / Live Chat & Calls
Having trouble connecting to cam on iOS 17?
Updated 13 Aug 2025
Try switching off Private Relay in your iCloud settings
1. Go to Settings on your device
2. iCloud > Private Relay
3. Tap the "Private Relay" toggle
4. Select "Turn Off Private Relay" to confirm the changes
Compatible Browsers
Make sure you are using one of the following browsers:
• Chrome on a Windows PC/Android device
• Safari on an iPhone/iPad
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