FAQs / Live Chat & Calls

(New) Audio not working for users connecting to cam on Android 14

Updated 13 Aug 2025

Some users on Android OS 14 have reported being unable to hear the audio when connecting to cam.

We are aware of this issue and our developers are investigating a possible fix.

In the meantime, please use a different device to connect to cam or upgrade your Android OS.

If you cannot find the information you are looking for here please contact us