FAQs / Payment & Billing

What’s involved in ID verification?

Updated 24 Apr 2025

You’ll be asked to upload proof of photo ID (driving license, passport or national ID card) and proof of address (utility bill or similar dated within the last 3 months). You’ll also need to record a short video selfie, so we can see the documents you’ve uploaded are yours.

If you cannot find the information you are looking for here please contact us